Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 1, 2025

1. Introduction

Welcome to Launchly ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Communicate with us via email or other channels
  • Use our web development or mobile app services

This information may include:

  • Name and contact details
  • Email address
  • Phone number
  • Company name and position
  • Project requirements and details
  • Billing information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website and exit pages
  • Device identifiers

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Deliver and improve our web development and design services
  • Send you newsletters and marketing communications (with your consent)
  • Process payments and manage your account
  • Improve our website, services, and user experience
  • Analyze usage patterns and trends for business insights
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. These technologies help us understand how you use our site and improve your experience.

Types of Cookies We Use

  • Essential cookies: Required for basic site functionality
  • Analytics cookies: Help us understand site usage patterns
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to help us improve our services:

  • Google Analytics: Website analytics and user behavior tracking
  • Vercel Analytics: Performance monitoring and web vitals
  • hCaptcha: Bot protection and form security
  • Payment processors: Secure payment handling
  • Email service providers: Newsletter and communication delivery

These third-party services have their own privacy policies governing the use of your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Children's Privacy

Our website and services are not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

San Francisco, CA